Privacy policy

Information about data protection

Controller under data protection law:

Naturiva GmbH; Westfälische Straße 251; 44309 Dortmund
E-Mail: info@naturiva.de, Website: www.naturiva.de

Contact details of the data protection officer:

Data Protection Officer, Naturiva GmbH, Westfälische Straße 251, 44309 Dortmund, 
e-mail: naturiva@corporate-data-protection.de

We take the protection of your personal data very seriously; therefore, as a matter of principle, we only collect personal data to the extent required. The following information will give you an overview as to which of your personal data are processed for what purposes when using our websites. We always keep this data protection information up-to-date and adjust it to altered actual or legal framework conditions, if necessary. These adjustments are accepted by using our websites.


Data processing on this website:

1. Automatically generated data

Each time you access our websites, data from your terminal, that may also comprise personal data, are processed automatically in log files. This applies to the following data:

•    Type/version of browser
•    Operating system
•    Name of provider
•    IP address
•    Date and time of visit
•    Websites visited (and any search words)
•    Referrer URL (the site visited previously)

We do not process these data together with other personal data of yours, i.e. we do not assign these data to you personally.

The legal basis for the processing of these data is Art. 6 (1) (f) GDPR. Processing is required in order to ensure the functionality of the website and to carry out statistical evaluations in order to optimize and correctly display the contents of the website and, if necessary, to make the information required for prosecution available to the prosecuting authorities, e.g. in the event of a cyber attack. This is also the legitimate interest in data processing. Such data processing is absolutely necessary for the operation of the websites. Consequently, it is not possible to object.

The above-mentioned data will be deleted as soon as they are not required any more for achieving the aforementioned purposes. In the event that your IP address is processed, they will be deleted after 3 months at the latest.

2. Cookies

The different types of cookies and similar technologies used on our website are described below:

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are generated and stored in your Internet browser the first time you visit our website. The next time the website is accessed using the same terminal, the usage data stored therein are either returned to the website that created them (first-party cookie) or sent to another website to which it belongs (third-party cookie). Thus, the website recognizes during later visits of the user whether or that it has been called up with this browser before. As a result, the website can be adapted to the needs of the user when it is visited again, the use of the website can be statistically evaluated and the display of the content displayed can be varied. The term "cookies" is used below for all technologies that store user data locally and, if necessary, transfer it to us or third-party providers during your website visit.

b) Cookie categories

Cookies have different storage periods. Our website uses both “permanent cookies” and “session cookies”:

aa)     Session cookies are stored only during your current visit to our website and serve to enable you to use our services without restriction and to make the most convenient use of our website for the current visit to our site. If session cookies are disabled, there is no guarantee that you will be able to use all of our services without restriction.

bb)    Permanent cookies remain temporarily locally stored in your Internet browser even after your visit to our website (temporary cookies) and serve to allow you to use our website as conveniently as possible beyond the current visit and are used by us only for this purpose. Disabling these cookies will generally not affect the usability of our website.

Depending on their function and purpose, cookies can be grouped into the following categories:

aa)     Necessary cookies (type 1)

These cookies are mandatory for our website and its functions to work properly. They enable the improvement of the convenient use and performance of websites and the provision of various functions. As a result, information already provided (such as username, language selection or the location where you are), e.g., can be stored to save you re-entering information.

cc)     Functional cookies (type 2)

These cookies are used to obtain information about your use of our website. For instance, they allow the identification of particularly popular areas of our website in order to better tailor the contents of our website to your needs. Further information on these cookies and their individual deletion can be found below under e).

dd)    Marketing and third-party cookies (type 3)

These cookies are used to display more targeted advertising relevant to the user and adapted to his interests. This information may be shared with third parties, e.g. advertisers. Cookies to improve targeting and advertising are often linked to third-party website functions. Further information on marketing cookies and their individual deletion can also be found below under e).

Our website may also contain third-party content, such as Facebook services or YouTube videos. These third parties may set cookies while you use our website and receive information about this website usage. The cookies are primarily used to integrate social media content such as social plug-ins on our website. Further information on third-party cookies may be found below and on the websites of third-party providers.

c) Legal basis

The cookies only process anonymized and pseudonymized data. The provision of these data is neither legally nor contractually required nor is it required for the conclusion of a contract. Insofar as personal data are also processed in the form of pseudonymized data, the legal basis for this is the consent given by you when you access our website (Art. 6 (1) (a) GDPR).

d) Deletion of cookies

You may also visit our website without using cookies. The prevention of the storage of new cookies and the deletion of cookies already set can be achieved by the following measures:

If you have given your consent (Art. 6 (1) (a) GDPR), we will erase your data, with effect for the future, after you withdraw your consent or after the purpose of processing has ceased to apply. You can send the withdrawal to us by letter or e-mail. For information on the automatic deletion of cookies, please refer to the instructions of your browser or terminal manufacturer. Additional information on functional cookies and marketing cookies (type 2 and type 3) and their individual deletion vis-à-vis specifically designated third parties can be found below.

e) Special cookies

Our website uses various functional and marketing cookies, which are described in more detail below:

4. Matomo

This website uses the web analysis service software (www.matomo.org) of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand ("Matomo"). Matomo uses cookies that are stored on the user's computer and that enable an analysis of the use of our website by the users. Cookies are small text files that are stored locally in the buffer of the Internet browser of the person visiting the site. Cookies have a storage period of one week. Among other things, they enable recognition of the Internet browser. 

As part of Matomo's coverage analysis, the following data are processed: the type and version of the browser you use, the operating system you use, your country of origin, date and time of the server request, the number of visits, your dwell time on the website as well as the external links used by you. The IP address will be anonymized before it is stored. The information generated by the cookie in the pseudonymous user profile is not used to identify the user of this website personally and will not be merged with personal data. The data collected will be processed on our servers. The logs containing the data will be deleted after six months at the latest.

The legal basis of this data processing is Art. 6 (1) (f) GDPR (in the interest of statistical analysis of user behaviour for purposes of optimization and marketing).

5. Third-party access

Data processing is only done by us and, if necessary, by service providers engaged by us as well as, in the event that you give your consent or in the context of contractual relationships, also by other third parties and in the event of pseudonymized data also by companies of Oetker Group with which we are affiliated. Otherwise, we will only process your personal data on the basis of an official or legal obligation.

6. Duration of data processing

We will only process your personal data as long as the purposes specified for the relevant processing within the meaning of Art. 6 (1) GDPR continue to exist and/or until the limitation periods of any claims and statutory obligations to store the data have expired.

7. Your rights

You always have a right of access regarding the data stored with regard to you and a right to rectification, erasure, restriction of processing, data portability and a right to object (Art. 15-21 GDPR), a right to withdraw your consent, if applicable, (with effect for the future, Art. 7 GDPR) and a right to lodge a complaint with a supervisory authority (Art. 77 GDPR). 

If you wish to assert your rights or have any questions that this data protection information could not answer, please send a letter or an e-mail to our data protection officer (for contact details, see above).